Customer stories
Proof in production, not pitch decks
Production AI deployments across NZ enterprise and global engineering: infrastructure, education, insurance, finance, retail, and beyond.
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Engineering
Mott MacDonald
20,000+ staff served globally, deployed in under six months. The first AI system to pass Mott MacDonald's Change Advisory Board on first submission.
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Education
University of Auckland
70,000+ student conversations in year one. 90%+ containment rate. Sub-one-year payback. In production since 2018 with zero major security incidents.
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Mott MacDonald
An enterprise answer engine over decades of dispersed project knowledge, built permission-aware so 20,000+ staff only ever see what they should.
Full deployment in six months, 3x engagement
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The Warehouse
A custom gift-recommendation engine that recreates the in-store browse online, guiding shoppers to the right present through the Christmas rush.
28% higher average order value, 10,000+ new users
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Southern Cross Health Insurance
A multi-session AI 360 workshop series that built internal capability and momentum across Southern Cross teams, part of a long-running partnership.
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Arcus Lending
Rachel, the mortgage industry's first digital human, built in around six weeks to give Arcus customers 24/7 answers and free the team for complex cases.
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University of Waikato
A generative-AI virtual assistant helping the Student Centre handle a high volume of enquiries across phone, email and in person.
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Waipapa Taumata Rau, University of Auckland
A student-facing assistant answering enrolment, IT and campus questions, keeping pace with information that changed daily through the pandemic.
90%+ coverage and containment across student queries
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Autogrow Systems
Development partner for Autogrow's automated growing platform, blending IoT sensors, data science and AI to lift crop yield in greenhouses worldwide.
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Peoply
The software behind Peoply's coach-led online programmes, helping children aged 8 to 12 build confidence and learn in a way that suits them.
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Cove Insurance
A Facebook Messenger assistant that lets customers buy cover, manage policies and lodge claims in the channel they already use, around the clock.
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Southern Cross Health Society
Aimee, a digital human with the intelligence and personality to guide Southern Cross members through their health cover in natural conversation.
7,000 conversations in three months, 95% satisfaction
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The Warehouse
Machine learning that labels product age-suitability at scale, letting The Warehouse launch a shop-by-age toy experience without manual classification.
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vWork
Research and a working approach to pull structured job data straight from varied PDF work orders, cutting the manual entry that slowed vWork's platform.
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iMonitor
A chatbot that automates onboarding and support for a food-safety compliance platform, replacing rounds of phone calls and on-site visits.
Retained around 35 customers in the first three months
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iSell
A machine-learning model that categorises a five-million-product IT catalogue, turning a task that took specialists up to 30 minutes each into seconds.
116,000+ products sorted into 1,250+ categories
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UVLens® Sun Safety App
The top-rated sun-safety app on iOS and Android, showing UV danger through the day with guidance personalised to each user's skin type.
500k+ users worldwide, featured by the Apple App Store
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